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The Deep End with Eric Triplett


May 23, 2025

Eric and guests share real experiences from their contracting businesses, focusing on problem-solving and sales strategies that actually work in the field.

In this episode, you'll hear about:

Active Listening as a Sales Tool - Why understanding a client's underlying motivations and problems matters more than jumping straight to solutions or competing on price alone.

Client Engagement Stories - Real anecdotes showing how deeper conversations with clients can uncover larger projects and create happier customers.

Communication Superpowers - How effective communication and understanding different personality types separate true salespeople from order takers in the contracting world.

Handling Difficult Situations - Practical advice on dealing with challenging clients and negative reviews while maintaining your standards and pricing.

Standing Your Ground - Why it's crucial to hold firm on pricing and avoid giving away free services, even when facing pushback.

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