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The Deep End with Eric Triplett


May 28, 2025

Drawing a parallel to a scientific test, this business application is presented as a way for contractors to gauge their readiness, alignment, and ability to perform under pressure, particularly when interacting with customers. Eric and his circle's discussion focuses on role-playing with peers as a key method for conducting this test, allowing individuals to receive honest feedback on their communication skills, tonality, and overall approach. The conversation also highlights the importance of a contractor's license as a form of initial qualification and the need to assess both the contractor and the potential client for suitability. Ultimately, regular "testing" through practice and peer review is emphasized as crucial for preventative maintenance and continuous improvement in the contracting profession.

Key Takeaways:
  • Regularly practice through role playing or similar tests to sharpen your skills and improve how you handle pressure.
  • Listen actively to fully understand your customers' needs and build connection.
  • Seek and accept honest feedback from peers or mentors to identify and correct your weaknesses.
  • Consistent training and practice is preventative maintenance that helps you avoid slipping up and losing potential jobs.
  • Ensure your business is fully licensed and insured and be ready to demonstrate your credibility to clients.

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